We want you to love your Swoon purchase but if you need to return and your item meets the following requirements, we are happy to refund you in STORE CREDIT!

Items must be returned (postmarked) within 7 calendar days of receiving the order. Items must be unworn condition with tags still attached (if item came with tags).We will process returns once a week so please allow 7 business days for your return to be processed. You will be issued credit on the platform the order was placed (website or app) and only available for use on that platform. Late returns that do not meet the required guidelines will be subject to a 25% restocking fee.

Orders can take up to TWO BUSINESS DAYS to be fulfilled and may be from multiple fulfillment locations.

IN STORE PICKUPS are eligible for exchange within 7 days from the DATE OF PURCHASE, not date picked up. Purchases in store are held for 30 DAYS and will be DONATED after the 30 day window if they are not picked up!

All accessories, formal gowns, intimates, and discounted items are FINAL SALE.

Full Return & Shipping Policy available here.